Privacy Policy

Last Updated: May 10, 2025

At Hymazon Charter, we value your trust. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, services, and applications. By using our services, you agree to the practices described in this policy.

Personal Information

We collect personal information to provide, operate, and enhance our services. The types of information we collect include:
Information You Provide: Information you submit when creating an account, making service inquiries, or requesting support. Automatic Information: Data automatically collected from your interactions with our websites, apps, and services (e.g., device information, IP address, browsing behavior).
Information from Third Parties: Data received from partners, service providers, or publicly available sources.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Access times and dates

We use your personal information for purposes such as :-
Service Delivery and Account Management: To provide our services, complete transactions, and maintain your account. Service Improvement and Development: To monitor performance, troubleshoot issues, and enhance functionality.
Personalization: To customize your experience and recommend services. Legal Compliance: To meet legal obligations, including identity verification and tax reporting.
Communication: To respond to inquiries and provide important service-related updates. Marketing: To send you promotional offers about our services (subject to your communication preferences).
Fraud Prevention: To detect, prevent, and mitigate fraudulent activities and manage risk.
With Your Consent: For any other purposes with your explicit approval.

We use cookies and similar tracking technologies to collect information about your interactions with our website. These technologies help us:

  • Remember your preferences
  • Understand how you use our website
  • Improve your browsing experience
  • Personalize content and advertisements

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit your access to certain features of our website.

We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
  • Business Partners: Companies with whom we jointly offer products or services.
  • Legal Requirements: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: The right to request copies of your personal information.
  • Rectification: The right to request that we correct inaccurate information about you.
  • Erasure: The right to request that we delete your personal information in certain circumstances.
  • Restriction: The right to request that we restrict the processing of your personal information.
  • Data Portability: The right to receive your personal information in a structured, commonly used format.
  • Objection: The right to object to our processing of your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We regularly review our security procedures and implement industry-standard practices to protect your information.

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you believe we might have any information from or about a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Effective Date: 2/2/2025

Welcome to Hymazon Charter! These Terms of Service (“Terms”) govern your use of our website, products, and services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Use of Services You must comply with all applicable laws and regulations when using our Services. You agree not to misuse or interfere with our Services or attempt to access them using unauthorized methods.

User Accounts To access certain features, you may need to create an account. You are responsible for safeguarding your account credentials and for any activities or actions taken under your account. Notify us immediately if you suspect any unauthorized use of your account.

Intellectual Property All content, trademarks, logos, and intellectual property on our website are the property of Hymazon Charter or its licensors. You may not use, reproduce, or distribute any content without prior written permission.

Payments Certain services may require payment. By providing a payment method, you authorize us to charge applicable fees and taxes. All payments are non-refundable unless stated otherwise.

Prohibited Activities You agree not to: Engage in unlawful, deceptive, or fraudulent activities. Infringe upon or violate our intellectual property rights. Transmit viruses, malware, or other harmful code.
Attempt to interfere with the proper functioning of our Services.
Termination We reserve the right to suspend or terminate your access to our Services at any time, without notice, for any reason, including violation of these Terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Hymazon Charter

P.O. Box 496, Mbeya, Tanzania

Email: info@hymazoncharter.com

Phone: +255 22 200 2000

We will respond to your inquiries as soon as possible.

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